top of page

FAQs

What is your return policy?

Returns accepted within 15days of purchase for store credit only.   The item must be returned in its original packaging for protection. Indeed we will not be able to proceed with a refund should the item be damaged during the return shipping. Please note that for hygiene reasons, earring (except clip-on) cannot be returned not exchanged.  Please contact us for details.

​

What is your privacy policy ?

Our privacy policy is no different than any other retailer.  Basically, your data is important to us and we wont sell, share it with any other party other than the purposes of jewelry sales.   For full details, please contact us with email and we will be happy to send you the full policy

Can I share my wishlist on your site with friends and family?

Of course, feel free.

How about items not listed on your online store but on the international brand sites of the brands you are selling ?

Please call us or email us and we will be able to get any item you like on the international websites and will ship for free.   We will be happy to help.

bottom of page